"Diplomats are often placed in situations where they need to react quickly in a foreign language. We take pride in knowing that our diplomats have excellent language skills. The Versant for Spanish test is currently being used as a quick and efficient way to assess ability in everyday spoken Spanish. We have had positive comments from users who appreciate the immediate feedback feature."

Claude Sylvie Alschuler, Deputy Director

"At Cold Stone, part of our commitment to providing quality service is ensuring that our franchisees' spoken English abilities meet our rigorous standards. With Versant , we can easily test our potential franchisees on the spot and get reliable results almost instantly."

Adam Breen, Development Coordinator

Orders placed at fast food restaurants are frequently lost in translation between the customer and restaurant employee. Receiving incorrect food orders due to language barriers leads to frustrated customers and eventually results in customers taking their business elsewhere. After implementing the Versant English Test for its manager training program, El Pollo Loco has seen noticeably positive results. Managers are able to hire employees with better spoken English skills, enable all employees to communicate more clearly in English, and deliver a high-quality customer experience. Read on...

Employees on the "front line" who interact with customers on a regular basis can play a powerful role in shaping a company's reputation in the minds of its customers. To ensure a positive customer experience, recruiting best-in-class staff is crucial for any company, in any industry. One qualification that is sometimes hard for recruiters to measure when processing job applications is the candidate's communication skills. Read on...

The Korean Organizing Committee for the 2002 FIFA World Cup Korea/Japan was responsible for one of the world's premier sporting events. The first Asian-hosted World Cup was expected to draw over 1.5 million attendees from around the world. Read on...