You can find answers to many common questions below, or if you need further assistance, don't hesitate to contact our support team by submitting a Help request form.

If you would like to prepare for taking a Versant test, you can listen to a sample call on our website.

You can also request a sample test from our website. The sample test does not include all sections and questions that appear on full Versant for English tests, but it will allow you to get a sense of how the test works over the telephone.

If you want to take a full Versant test on your own, you can purchase a test directly from our website.

You will need to contact the individual who administered your test. They will determine if another test can be distributed.

Read through the test instructions before beginning your test. Be sure to speak in a loud and steady voice directly into a land line telephone. Take the test in a quiet location where you will not be interrupted.

Each test has a unique Test Identification Number (TIN) in the upper right corner of the test paper. After locating that number, go to the For Customers area of our website and enter your TIN in the space provided. Click on "Get Score" to retrieve your score report. If you have a ScoreKeeper account, you may log in to view your score.

Please try entering your TIN again to ensure that you have entered it correctly. If you repeatedly hear the same error message, your test may have been used. Please contact your test administrator for details and further instructions.

Your test administrator may have restricted you from retrieving your score. Since Ordinate did not administer your test, we are unable to provide you a score directly. Please contact your test administrator in order to obtain your score.