For an immediate solution to your problem or question, go to our Frequently Asked Questions:

• Test Administrator FAQ
• Test Taker FAQ

If you have additional questions:

• Complete the Help Request form
• Email support@ordinate.com

Versant Customer Support hours:

Monday to Friday
9am-6pm Pacific time
We are closed on all major US holidays

Non-emergency customer support requests received after business hours will be acknowledged the following business day. Requests received after 6pm on Friday will be acknowledged the following Monday.